Safeguarding Your Privacy
Priday Design is committed to safeguarding the privacy of its website visitors, potential customers & current and ex customers (for the purpose of this policy all described as customers) and this policy sets out how & when we will communicate with you and how we will treat your personal information.
The data protection regime in the UK has been overhauled and a number of EU laws and directives have been enshrined within the regime. Data Protection Act 2018 (DPA 2018), The Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR) and The General Data Protection Regulations (GDPR) collectively govern how Priday Design safeguards the privacy of its customers.
For information on how Priday Design treats your Personal Data and your legal rights, please see our GDRP policy.
PECR are derived from European law and they implement European Directive 2002/58/EC, also known as ‘the e-privacy Directive’ and cover several areas, but the two prime areas affecting Priday Design and it's customers are:
The more recent GDPR defines the standard for Consent to send people Electronic Marketing, by any means - please refer to our GDPR statement HERE
Direct marketing is defined in Section 122(5) of the Data Protection Act 2018 as:
“the communication (by whatever means) of advertising or marketing material which is directed to particular individuals”
In particular, this includes:
Under normal circumstances, Priday Design will in the first instance send you an email and if required, follow this up with a phone call. However, should an extreme emergency appear that needs to be brought urgently to your attention, Priday Design will send you a text message and then follow that up with email and, if needed, the phone call. Priday Design no longer uses fax.
Opt-Out: You may ask us, at any time, not to send you information on new products or services and when notified, we will mark our records accordingly. However, we reserve the right to continue to send you information in relation to your existing services.
Priday Design has an account with MailChimp for this process and will ensure these messages clearly show the Priday Design logo and branding. Every MailChimp message we will send you includes an Unsubscribe/Opt-Out function, so you can stop yourself receiving anymore, if you wish.
Who we are likely to Contact
A. Existing Customers: Priday Design, will from time to time send you Information Notices about the services we already provide to you. These notices may indicate that service interuptions can be expected or refer to changes to terms and conditions for the service or changes to service tariffs.
We may from time to time, inform you of security issues or cyber-security changes you should be aware of. And we may inform you of new products or services, which we feel may compliment your existing services or could be of benefit to your business operations.
B. Ex-customers: Priday Design may, from time to time, send you notices describing our range of products & services and likely tariffs, asking you to visit our website or contact us for more information.
C. If you previously asked for a quotation: Priday Design may, from time to time, send you notification of changes to the terms & conditions and/or tariffs of the products/services you previously enquired about and we may also send you notices about other products/services, which we feel you may wish to consider for your business.
If you are not an existing customer, ex-customer or someone who has previously requested a quotation, Priday Design will not send you any form of unsolicited notice, regarding any of its products or services.
A cookie is a small text file that is downloaded onto ‘terminal equipment’ (eg a computer, smartphone, tablet etc) when the user accesses a website and is stored in the web browser on that device. It allows the website to recognise that user’s device and store some information about the user’s preferences or past actions.
Cookies can be used by web servers to identity and track users as they navigate different pages on a website and to identify users returning to a website.
Cookies may be either “persistent” or “session”.
A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until the expiry date set by the creator of the cookie elapses, unless manually deleted by the user before the expiry date.
A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Please note: You cannot remove a session cookie by simply closing a Tab on the web browser, you have to completely close/log out of the web browser before a session cookie is removed.
Any form we provide for you to use to communicate with us will also collect the IP address of the device you use to complete the form and forward that IP address to us. We use the IP address when we receive Spam or other unwanted or unwarrented email transaction to try and identify the sender, with a view to reporting the misuse of services to the provider of those services and/or law enforcement agencies.
Your IP address details will be retained, along with the other Personal Data we collect from communication with you in accordance with our GDPR policy. Once the service/product we are providing is established/delivered & intial invoicing made/billing received, all received emails in relation to to the service/product will be copied into a text file and stored separately from the main Priday Design computer, thus increasing our security of your sensative information.
Priday Design may receive personal data about you from various third parties and public sources as set out below:
Technical Data from the following parties:
(a) analytics providers;
(b) affiliate network providers;
(c) advertising networks; and
(d) search information providers.
Contact, Financial and Transaction Data from providers of technical, payment and delivery services.
Identity and Contact Data from publicly availably sources (eg Companies House, Domain Name WHOIS records, Directory Enquiries etc.)
We may revise this Policy from time-to-time. Please check this page regularly to ensure you are familiar with the current version.
This Policy will be governed by and construed in accordance with English law, and any disputes relating to this policy will be subject to the exclusive jurisdiction of the courts of England and Wales.